WhatsApp_Image_2025-05-28_at_3.31.11_PM-removebg-preview
Menu Categories
  • Home
  • New Arrivals
  • Collections
  • Shop
  • Our Story
  • Bracelet
  • Earring
  • Hair Tie
  • Hand Cuff​
  • Necklace
  • Rings
Sign In

Lost your password?

Sign In
Wishlist

No products in the wishlist.

Return To Shop

View Wishlist Add all to cart

0 Wishlist
Cart

No products in the cart.

Return To Shop
Shopping cart (0)
Subtotal: ₹0.00

View cartCheckout

Spend ₹350.00 to get free shipping Congratulations! You've got free shipping.
0 Cart
  • Home
  • New Arrivals
  • Collections

    WORK CHARM

    EVERYDAY ESSENTIAL

    GLAM NIGHT

    VACATION BLISS

  • Shop
      • Ring

      • Necklace

      • Earring

      • Bracelet

      • Hair Tie

      • Hand Cuff

  • Our Story
Return to previous page
Home

Refund policy

Refund policy

At LUVOR, customer satisfaction is our top priority. If you receive a damaged product, you may be eligible for a refund by following our structured process.

Step 1: Check Refund Eligibility

To qualify for a refund, the following conditions must be met:

  • The product received is physically damaged.
  • You have recorded an unboxing video showing the damage.
  • You can provide clear images and a detailed video highlighting the issue.

Step 2: Prepare Required Documents

Before submitting a refund request, please gather the following:

  • The unboxing video of the product.
  • Clear images showcasing the defect or damage.
  • A detailed video explaining the issue.
  • Your order details, including order ID and contact information.

Step 3: Submit Your Refund Request

Email all the required documents to luvorjewels@gmail.com with the subject line: "Refund Request - Order #[Your Order Number]".

Step 4: Verification and Processing

Once we receive your request, our team will review the provided evidence. The verification process may take 3-5 business days.

Step 5: Refund Approval & Initiation

If your request is approved, the refund will be processed within 7-10 business days. You will be notified via email once the refund is initiated.

Contact Us

If you have any further questions, feel free to reach out to us at luvorjewels@gmail.com

Luvor
newsletter

Follow us

Facebook Instagram Youtube Telegram

Follow us

Facebook Instagram Youtube

ALL ABOUT LUVOR

    • Jewelry Care Guide

    • Size Guide

    • Our Story

    • FAQs

HELP DESK

    • Contact Information

    • Privacy Policy

    • Shipping Policy

    • Terms of Service

    • Refund Policy

About Luvor

luvorjewels@gmail.com
8141-255-523

The Style Trader, O,1,401, Opera Prince, Kholvad Road, Pasodara Patia, Kamrej, Surat, 394190.

Luvor.com © 2025. All Rights